Help Scout

From early to enterprise, we've got you covered.

Basic

For a shared inbox or your support team's first help desk

$8/ user / month

Free 15-day Trial
See Features
  • Up to 10 Users
  • Unlimited messages & storage
  • 1 Mailbox
  • 1 limited Docs knowledge base

    One public Docs site with no private collections

  • Reports (30 days of history)
  • Saved Replies
  • Beacon
  • Following
  • @mentions

    Loop mutipul teammates into Conversation

  • Outstanding 24x6 Support
  • No Help Scout branding

    Qutgoing emails from Help Scout contain no branding

  • iOS & Android App
  • Workflows

    Set up rules to fiter emails and automate action

  • Satisfaction Ratings
  • Office Hours
  • 50+ integrations

    Inegrate seamlessly with Slack, Trello, mailchimp and more!

  • API Access

    Integrate with our Help Desk and Docs APIs, access reporting data

  • Salesforce Integration
  • Jira Integration
  • Teams
  • Custom fields

    Store custom conversation data and report on it

  • HIPAA Compliance

    Additional security for organizations that manage protected health information. Please contact us to sign a BAA.

Standard

Reporting, automation & integrations for support teams

$15/ user / month

Free 15-day Trial
See Features
  • Unlimited Users
  • Unlimited messages & storage
  • 5 Mailboxes
  • 1 Docs knowledge base
  • Reports (Full history)
  • Saved Replies
  • Beacon
  • Following
  • @mentions

    Loop mutipul teammates into Conversation

  • Outstanding 24x6 Support
  • No Help Scout branding
  • iOS & Android App
  • Workflows

    Set up rules to fiter emails and automate action

  • Satisfaction Ratings
  • Office Hours
  • 50+ integrations

    Inegrate seamlessly with Slack, Trello, mailchimp and more!

  • API Access

    Integrate with our Help Desk and Docs APIs, access reporting data

  • Salesforce Integration
  • Jira Integration
  • Teams
  • Custom fields

    Store custom conversation data and report on it

  • HIPAA Compliance

    Additional security for organizations that manage protected health information. Please contact us to sign a BAA.

Plus

Advanced reporting & features designed for large teams

$27/ user / month

Free 15-day Trial
See Features
  • Unlimited Users
  • Unlimited messages & storage
  • Unlimited Mailboxes
  • 3 Docs knowledge base
  • Reports (Full history)
  • Saved Replies
  • Beacon
  • Following
  • @mentions

    Loop mutipul teammates into Conversation

  • Outstanding 24x6 Support
  • No Help Scout branding
  • iOS & Android App
  • Workflows

    Set up rules to fiter emails and automate action

  • Satisfaction Ratings
  • Office Hours
  • 50+ integrations

    Inegrate seamlessly with Slack, Trello, mailchimp and more!

  • API Access

    Integrate with our Help Desk and Docs APIs, access reporting data

  • NEWSalesforce Integration
  • NEWJira Integration
  • Teams
  • Custom fields

    Store custom conversation data and report on it

  • HIPAA Compliance

    Additional security for organizations that manage protected health information. Please contact us to sign a BAA.

Have questions? We'd love to help.

Free training& & 24-hour support

99.99% uptimethe last 12 months

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